Cookie policy
This policy describes how we use cookies and first-party analytics. It has not yet been reviewed by counsel and the effective date is still to be confirmed.
What cookies we use, how our own analytics works, and the choices you have.
Related notices
- Privacy notice: the full privacy notice for the TRUVAN platform.
- Data privacy statement: a focused statement on what data we process and why.
What this policy covers
This policy explains how TRUVAN uses cookies and similar technologies when you visit our website. It also describes our first-party analytics approach, which is designed to measure website use without third-party trackers, advertising identifiers, or fingerprinting.
What are cookies
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to site owners.
Necessary cookies
We use cookies that are necessary to run the site and to sign you in. These cookies support authentication, security, and basic navigation. Signing in will not work if you block these cookies.
Analytics cookies
We do not use analytics or advertising cookies. Our own measurement uses a random value held in browser session storage, which your browser discards when the tab closes.
We record the page address, the website that referred you if it was an external one, whether your screen is phone, tablet or desktop sized, and which buttons were used. We do not store your name, your email address, your IP address, or the content of anything you type.
First-party analytics
We measure how the website is used with our own software, running on our own infrastructure. There is no third-party analytics provider, no advertising identifier, and no fingerprinting, and nothing measured here is shared with anyone else.
Each visit is counted under a random session identifier held only for the life of the browser tab. Events are batched and sent to our own endpoint. We redact sensitive path segments, such as report tokens or record identifiers, before anything is stored.
If your browser sends a Do Not Track signal we record nothing at all. If it asks for reduced data we count page views only.
Your choices
You can clear or block cookies and site storage in your browser settings. You can also enable Do Not Track or reduced data mode in your browser. Blocking necessary cookies will prevent sign-in from working.
How long we keep analytics data
Analytics events are retained for 24 months, then deleted. Session identifiers are discarded when the browser tab closes and are not used to link visits across sessions or devices.
Changes to this policy
When we change this policy we will update the effective date. Significant changes will be communicated to account holders directly.